Notes in a notebook
Allergies, patch tests, “no peels, she’s pregnant”. If that lives on paper or in your head, it isn’t there when a colleague takes the appointment.
For beauty & aesthetics
A calmer day for your treatment room, booked online.
Facials, lashes, nails and waxing all booked on one page, with the right therapist for every treatment and every client’s allergies and notes in front of you before they arrive.
- Therapists offer only the treatments they do
- Client notes for allergies and patch tests
- Optional upgrades at checkout
Booked onlineHydrating Facial · Thu 11:00
R950
Sound familiar?
Running a beauty business is hard enough without the admin
A menu with dozens of services
Lash fills, brow tints, gel overlays, facials. Different lengths, different therapists, and a diary that has to make sense of it all.
Treatments that sit empty
A 90-minute set of acrylics that doesn’t show up can’t be rebooked at the last minute, and the cost lands on you.
Client records
Allergies and patch tests where you’ll see them
Every client has a profile with their contact details, visit history, what they have spent and private notes for your team. Note a latex allergy, a patch test date or a skin sensitivity once, and it is there for every booking.
- Private notes your team can read before each visit
- Visit history and total spend
- No-show count on the client’s record
- Search by name, phone, email or booking reference
Services, categories & add-ons
Upgrades clients can add while they book
Offer a paraffin hand treatment with a manicure, or a lip mask with a facial, as optional add-ons. Clients tick what they want, the price updates, and you know what to prepare.
- Add-ons that add to the price and time
- Attach them only to the services they suit
- Group your menu into Facials, Lashes, Nails and Waxing
- Choose exactly which therapist does which treatment
Services, categories & add-ons
A menu that matches who does what
Your lash artist doesn’t do facials and your aesthetician doesn’t do nails. Set which team members offer each service, and clients only ever see the combinations that exist.
- Services assigned to the right therapist
- Durations and prices per service
- Hide a service online and keep it for the dashboard only
- Change prices in one place and the booking page updates
Cancellation policy & fees
A cancellation policy clients agree to
Choose how late is too late and what share of the payment you keep. Clients who pay online tick to agree before they book, so there are no awkward conversations afterwards.
- Your own window and fee, waived with one tick
- A record of when the client agreed
- Refunds tracked so nothing is forgotten
- No fee when you cancel because of staff leave
Real-life situations
How it handles the moments that matter
The everyday situations that eat your time, and what happens when BookMyCalendar is looking after them.
A first-time lash client
She has never had lashes done and has sensitive eyes.
With BookMyCalendarShe books online and you add a note about the patch test. Anyone who takes her appointment sees it on her record.
An upgrade at checkout
Someone books a signature facial.
With BookMyCalendarShe sees a lip mask and an aromatherapy upgrade while she books, ticks one, and the price and time update for her.
A therapist calls in sick
Lerato has flu and has a full day of facials.
With BookMyCalendarAdd her leave and BookMyCalendar lists every clashing appointment, so you can reschedule or cancel. A paid booking cancelled for leave is listed for a full refund with no fee.
A late cancellation
An acrylic full set cancelled an hour before.
With BookMyCalendarYour policy applies, so you keep the share you set, and the client already agreed to it before booking. The refund, if any, shows on your Refunds page.
Everything you need
Features that fit the way beauty businesses work
Every tool below is built in. Tap one to see exactly how it works.
Online booking page
Clients book treatments 24/7 from your Instagram or WhatsApp link.
Services, categories & add-ons
Treatments, durations, prices and upgrades, set up your way.
Client records
Allergies, patch tests and preferences saved for every client.
Team calendar
See every therapist’s day, with a colour for each person.
Email notifications
Confirmation and reminder emails reduce forgotten appointments.
Online payments with Payfast
Payfast payments, optional or required for the treatments you choose.
Cancellation policy & fees
Charge a fee for late cancellations and waive it when you want.
Shifts & leave
Weekly shifts and leave, so clients can only book who is working.
Your branding
Your logo and cover photo on a booking page that feels like your studio.
Pricing
Pick the plan that fits your team
Solo therapist: Starter. A studio with up to five people: Professional, which adds team logins, shifts, leave and reports. Larger clinics: Business.
Compare plans
Starter
R199/ month
For solo professionals.
Professional
R449/ month
For small, growing teams.
Business
R899/ month
For larger, busy teams.
FAQ
Questions from beauty businesses
Anything else you want to know? Start the free trial and ask us from inside BookMyCalendar.
Can I note allergies and patch tests?
Yes. Every client has a private notes field on their record that your team can see before each booking. You can also see their visit history and how often they have not shown up.
Can different therapists offer different treatments?
Yes. Each service is assigned to the team members who do it, so your lash artist only appears for lash services.
Can clients add upgrades when they book?
Yes. Add-ons are optional extras that attach to the services you choose. They add to the price and the time.
Can I take payment upfront?
Yes. Connect your own Payfast account and decide whether paying online is optional or required. Online payments switch on once you choose a plan.
What if a client cancels late?
Set a cancellation window and fee. Clients who pay online agree to it before booking, and you can waive the fee with one tick when you want to.
Looking at another kind of business?
Ready when you are
Give your beauty business a calmer calendar.
Start a 14-day free trial with no card needed and take your first booking today.
