22 features across bookings, your team, payments, refunds and reports. Pick one to jump straight to it.
The diary, the booking page and everything that keeps them tidy.
See the day or the week with a column for every team member. Click a booking to see it, and drag one to another time or person to move it.
Share one link on Instagram, WhatsApp, Google or your website. Clients pick a service, a team member and a time on any phone, and only ever see times that are genuinely free.
Confirmation and reminder emails include a private link. Clients choose a new free time themselves, up to the cancellation window you set, and you and the team member are told.
Set each service’s name, duration, price and description, group them into categories, and choose which team members offer them. Add optional extras clients can tick when they book.
Online booking only offers free times, taking working hours, opening hours, other bookings, blocked time and leave into account. In the dashboard you are warned before a booking overlaps another, and leave can’t be overridden.
Shifts, time off, and who can see and do what.
Set each person’s weekly shifts and record leave: holiday, sick, training or personal. Someone on leave disappears from online booking, and nobody can be booked or moved onto their leave.
Each team member signs in with their own email address and sees their own calendar. Start from a ready-made role, Basic, Standard or Manager, then tick individual permissions to fine-tune it.
Every change to a booking is recorded with who made it: status changes, moves to a new time, payments, refunds, late-cancellation fees and deletions. Each booking shows its own history too.
Know your clients, and keep them informed.
Every client has a profile with their contact details, visit history, what they have spent after refunds, private notes, and how many times they didn’t show up. Find anyone by name, phone, email or booking reference.
Clients get a confirmation when they book and a reminder before they come. When you move or cancel a booking, you choose each time whether to tell them. Your team is notified too.
Get paid, keep a fee when you should, and never lose track of a refund.
Connect your own Payfast account and choose how strict to be: let clients pay now or on the day, or require payment to confirm the booking. The money goes straight to your Payfast account.
Record payments taken at the salon, by card, cash, EFT or voucher, with one click. Completed bookings that haven’t been paid are listed so nobody slips through.
Set your own cancellation window and what share of the payment you keep. Clients who pay online tick to agree before they can book, and when you cancel a late booking the fee is worked out for you.
Cancelled bookings that were paid for land on a Refunds page, with a red count of what is still due. Record a full or partial refund, keep the payment as a fee, or reschedule instead. Refunds come off your sales reports.
Once money has been taken, some things are locked so your sales and refunds can’t be quietly changed or lost.
Close off each appointment so your records are right.
Finished appointments wait on your home screen until you mark what happened: completed, no-show or cancelled. A number in the menu shows how many are waiting. Nothing is completed automatically, so you stay in control.
When a client doesn’t arrive you choose what happens: reschedule them to a free time, or cancel the booking with the normal reason, email and fee steps. Either way the no-show is counted.
Know how the business is doing without a spreadsheet.
See sales by day after refunds, your best-selling services and add-ons, how each team member is doing, when you’re busiest, how clients booked, and how many appointments were no-shows.
Choose who earns commission and set a rate per person, with a different rate for particular services if you like. See what everyone earned over any period and download it for payroll.
Your brand, your help, and safe sign-in.
Upload your logo and a cover photo, choose the address of your booking page, and show your own brand. On the Business plan the “Powered by BookMyCalendar” footer is removed.
Step-by-step guides in the dashboard, grouped by topic, with screenshots where a step is tricky. You can also send us a feature request or question from any screen.
You and your team sign in with an email address and password. On a new device we email a 6-digit code to confirm it’s you, and you can choose to trust your own device. Usernames are never shown publicly.
Start a 14-day free trial with no card needed, and see which plan fits.
